Women in Construction: Chloe Stephenson
Women in Construction

Women in Construction: Chloe Stephenson

Hayley Knighton

Hayley Knighton

This week as part of our Women in Construction series we interview Chloe Stephenson, an Assistant Project Manager at Arrow Projects. Chloe is a Wiradjuri woman and passionate about projects that “close the gap” between Indigenous and non-Indigenous communities.

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Tell us a bit about ArrowPM and what makes it different?

Arrow Projects was established in 2017 with the goal of developing meaningful opportunities for Indigenous businesses and the community. The team are highly experienced project managers who have successfully delivered a wide range of projects for Defence, Federal and State governments, education and large-scale commercial projects. Inspired by Wiradjuri man, Djali Bloomfield (one of the Arrow Directors), we’re focused on cultural awareness and identifying areas where we can add value and support to the Indigenous community. I’m a proud Wiradjuri woman so being a part of an organisation aligned with my passion for the Indigenous community is really important to me.

Describe the first project you worked on

The Radford College Sports Precinct is the first project I’ve worked on. The project scope includes a new carpark, new tennis and multi-purpose courts, a world-class indoor cricket centre, a multi-function hall and an extension to the existing gymnasium. With the carpark and multi-purpose courts now complete it’s been rewarding to watch the progress from the initial design stages, to delivering two high-class operable spaces that add value to the college and students.

What’s one thing that’s generally misunderstood about the PM occupation?

There are always challenges in managing client expectations, as well as ensuring quality in the installation. I feel one of the most misunderstood elements of project management is managing people. In my experience managing people can be challenging because people have diverse personalities, and conflicting interests and often can be resistant to change.

Has being a PM taught you any valuable life lessons?

One of the big lessons is the importance of empathy and understanding in communication. Being able to see things from others' perspectives and approach situations with empathy can lead to more productive outcomes and stronger relationships with the people I work with.

Is there any person that you look up to in the industry? Why?

My Dad. My interest in the construction industry evolved from growing up watching my Dad drive cranes. I’ve always admired his work ethic and passion. He taught me how to work independently and chase my dreams.

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What do you do to unwind?

You can find me unwinding on the footy field or getting away for the weekend, the South Coast is my current go-to spot to explore!

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With Mastt, our client can see the status of the project anytime, reducing back and forth queries, and not having to wait until the end of the month to receive a monthly report.

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Mastt has saved our team significant time and effort in managing the financials elements of 65+projects. The team now has total visibility over their individual projects as well as the overarching program of works.

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Mastt takes away a lot of user error that spreadsheets bring. With Mastt, we are able to combine multiple projects into programs or portfolios for management level analysis and direction.

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Mastt is increasing the team’s tempo and productivity by enabling real time information across our portfolio of projects. This transparency is assisting us to make informed decisions, to identify opportunities and reduce the risk.

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Mastt's ability to record critical financial information as well as program forecasted delivery and milestones put Jacobs in a favourable position to our clients.

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Moving to Mastt is one of the best decisions my team has ever made. It’s cost-effective, easy to use, and a quick set up.

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A key factor in our decision to adopt Mastt is its user-friendliness. It had to continue to empower us to work smart, allowing us to consistently deliver excellence across multiple sectors and geographic regions.

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