Your journey with Mastt starts free, simply and grows with your needs.
Whether you’re testing out a project on your own or rolling out Mastt across an entire team, our onboarding process is designed to help you succeed at every step.
Start using Mastt right away with our streamlined in-app experience:
Mastt can be configured and ready for your team in just a few hours. Our onboarding process moves at your pace, whether you're activating one project or an entire portfolio. With guided setup, expert support, and no heavy IT lift, scaling Mastt is simple—so you can start seeing results, fast.
Meet your Mastt onboarding expert to align on:
We’ll help tailor Mastt to your needs by:
Get your team productive faster with live training:
Need help bringing existing data into Mastt? We’ll assist with:
Get certified in getting things done.
Mastt Academy is your fast track to mastering project management with confidence. Packed with on-demand video walkthroughs, click-by-click tutorials, and real-world playbooks, it's built for professionals who want more than just the basics.
Whether you're new to Mastt or scaling your expertise, the Academy gives you a clear path from first login to elite-level execution. Learn at your own pace, sharpen your skills, and apply industry best practices used by top-performing project teams across the U.S., Canada, and APAC.
Once you’re up and running, our team stays with you. From executive check-ins to hands-on customer success, rich training content to smart in-app AI, Mastt gives you the tools and support to grow, optimize, and lead with confidence—project after project.
Have a pressing issue or want to raise strategic feedback? You can speak directly with our CEO, Doug Vincent, who remains hands-on with customer success and product innovation. Your voice goes straight to the top when it matters.
Every team gets a real human—your own Customer Success Manager—who is available across North America and APAC time zones. Your CSM is just an email or phone call away for anything from usage questions to strategic rollout advice.
Access a rich library of how-to articles, training videos, and workflow guides. Whether you're troubleshooting or looking to level up, our Help Center has everything you need to stay confident and self-sufficient.
Mastt’s AI-powered support agent is always ready inside the app to assist with common questions, navigate workflows, and suggest the next best action. It’s fast, intuitive, and always on.