Urban Resources Ahead of the Curve with Mastt

• Urban Resources managed projects using spreadsheets and multiple disconnected tools.
• Increasing project demands required greater visibility across schedules and financials.
• Mastt provided a centralized platform for tracking, reporting, and standardizing workflows.
• Automated payment application uploads now save the team about an hour per request.
• Consistent processes across all projects give the firm confidence in accuracy and alignment.

Background

Urban Resources is an owner’s representative firm in Portland, Oregon, supporting clients across a variety of development projects. The team managed schedules in a detailed spreadsheet and relied on several software applications to track project information. These tools worked, but they required careful coordination and constant switching between systems.

As expectations increased, Urban Resources recognized the value of improving its own workflows. The firm wanted a platform that lifted visibility, improved structure and reinforced its competitive position.

Challenge

Managing multiple projects across separate files introduced natural constraints. Schedule information lived in one place, financial data in another and each project required tailored handling to keep information aligned. This structure made it harder to maintain a consistent view of performance across the portfolio.

Project complexity raised the need for accuracy, predictable information and reliable oversight. Processing payment applications also required manual line by line entry, adding friction to monthly cycles and consuming time better spent on strategic project management.

Solution: A Smarter Approach to Managing Project Data

Urban Resources adopted Mastt to bring all project workflows into one centralized environment. With information in one place, the team gained a dependable way to compare how projects were being managed and ensure that each followed the same structured process.

Mastt’s schedule overview tools provided a clear, easy to read snapshot of project progress. And when the team uploads a payment application, Mastt automatically fills in all line items without manual data entry.

This shift created a smoother experience for both Urban Resources and its clients by giving them fast access to clear, accurate information without jumping between systems.

Impact

Automating payment applications now saves the team roughly an hour per upload. With fewer manual tasks, Urban Resources has more time to focus on higher value responsibilities central to an owner’s representative role.

Standardized workflows build confidence in the accuracy of financials and schedules. The team can trust that every project follows the same consistent framework, reducing the risk of misalignment and strengthening governance.

Adopting modern digital tools also positions Urban Resources ahead of the curve. As clients increasingly use AI and faster information flows, the firm can match their expectations and deliver with greater clarity and reliability.

Key Insight

Digital project delivery tools are transforming how owner’s representatives work. For Urban Resources, Mastt provides structure, transparency, and the confidence that every project is managed with the same high standards. This foundation helps the firm work competitively, adapt quickly and give clients the dependable project oversight they expect.